Skip to main content
A complete website setup has three separate checks: ownership verified, tracking installed, and an event received. Passing the ownership check alone does not prove tracking works.

Before you begin

You need access to your website publishing tools and either its DNS or the supported verification-file location. A website owner or editor can configure installation; a viewer needs someone with that access to make changes.

Add and verify the site

  1. Open Websites and choose Add website when available.
  2. Enter the Website name, Public HTTPS domain, Timezone, and Currency. Save, then open Install & settings.
  3. Copy the ownership proof shown for this site. Add the supplied DNS TXT record, or publish the supplied HTTPS verification file with its exact contents.
  4. Choose Check DNS and confirm Domain verified. Use the exact domain and token shown by the product rather than creating your own.

Install and prove tracking

  1. Copy this site’s Install tracking snippet into the website through your publishing workflow. Preserve its website key, endpoint, and environment.
  2. Connect your consent manager using the supplied Consent change handler. Leave analytics off until the visitor allows analytics; marketing requires its own permission.
  3. Publish the website change. Visit the intended domain with the configured environment and grant the relevant consent for the test.
  4. Return to Install & settings and check the Test first event or Production first event timestamp. Refresh the website report to confirm the visit.
You can also follow the installation-agent instructions supplied in the panel. Copying instructions is not installation: the website change must be published and verified by a received event.

If the checks disagree

  • Verification fails: check the record or file contents, domain, and propagation, then repeat the ownership check.
  • Snippet unavailable: read the setup reason. A missing tracking endpoint requires workspace setup; a viewer may also lack permission to see the code.
  • Verified but no events: confirm the script is on the published page, the key and environment agree, and analytics consent is being sent.
  • Only test events appear: test and production are separate. Confirm the intended production setting before expecting live visitors in the production view.
Next: Track actions and outcomes.