Connect and select
- Open Settings → Connections → Microsoft Ads.
- Choose Connect Microsoft Ads when offered, sign in with the intended Microsoft identity, and grant access to the advertising accounts you need.
- On return, choose the correct name and ID in Microsoft Ads account. Wait for it to save and confirm the same selection remains after reloading the panel.
- Read any availability warning before requesting a report. A connected identity can still have reporting unavailable.
Recover a connection
If an account selection fails, reload this panel before continuing and use the account actually saved. Keep its ID and the displayed error code when contacting support.